This is a public notice to all Town of Woodbury Water Utility Customers, both city and county.
The Town of Woodbury has experienced flooding at the Woodbury Water Treatment Plant resulting in the POSSIBLILITY of contamination to the plant’s treated water. NONE OF THIS WATER HAS LEFT THE PLANT. As a precautionary measure, we are asking customers to boil water before using it for consumption. WE EXPECT THIS NOTICE TO BE IN EFFECT FOR 48 HOURS BEGINNING AT 2:30 a.m. MARCH 16th 2025 AND EXPIRE AT 2:30 a.m. MARCH18th 2025. We apologize for any inconvenience and thank you for your patience while we work to resolve this problem.
What does this mean? What should I do?
Do NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to boil, let it boil for three (3) minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water.
Extended down time resulting in excess usage of water storage reserves may lead to a loss of system pressure that could introduce disease causing organisms into the water system. These organisms include bacteria, viruses, and parasites, which can cause symptoms such as nausea, cramps, diarrhea, and associated headaches. The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice.
People with severely compromised immune systems, infants, and some elderly may be at increased risk. These people should seek advice from the health care providers about drinking water.
What is being done?
Town of Woodbury Water Treatment Plant has been shut down until the plant has been completely disinfected. The length of this shutdown may result in system pressure being lowered due to water storage usage. Once system pressure is restored, bacteriological tests will be conducted throughout the system. We will inform you when tests show no bacteria, and you no longer need to boil your water. We anticipate resolving the problem within 48 hours from 2:30 a.m. March 16th 2025.
For more information, please contact Shane Gannon, Public Works Director for the Town of Woodbury at (615) 563-4221. General guidelines on ways to lessen the risk of infection by microbes are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791. Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a pubic place or distributing copies by hand or mail.
ONCE AGAIN, NO CONTAMINATED WATER HAS LEFT WOODBURY WATER TREATMENT PLANT. THIS IS BEING DONE STRICTLY AS A PRECATIONARY MEASURE. THE SAFETY AND WELL BEING OF OUR CUSTOMERS IS OUR MAIN GOAL.